Join Date: Jul 2002
Location: Still going through ORD security when boarding has already started
Programs: AA EXP, UA Silver, HH Gold, Bonvoy Gold, IHG Plat, Hyatt Disco, Reno Air MEGA Platinum
Posts: 10,293
Definitely agree with above.
So I chatted with AS on the website to ask for clarification, and they say they're going to give me a $75 voucher towards a future flight, which is actually slightly more than I paid for the exit row seat. So seems like it was indeed a glitch.