Originally Posted by
italdesign
I just received an email from BA saying my Avios will expire in 2 months. But I'm in a Household Account whose last activity is exactly 2 years ago (received avios from an award cancellation). Since Avios expire after 3 years of inactivity, that email can't be right, can it?
Is there a BAEC Gold, Silver, or Bronze member in the Household Account?
If not, you need to look to the activity of each individual member to see when their Avios expire.
From the BAEC terms and conditions:
18.1.17. The Avios points balance of individual Household Account Members shall expire in accordance with Clause 14.4 if the individual Household Account Member has not earned or redeemed Avios points or purchased or transferred Avios points in accordance with the Conditions of Use for 36 consecutive months. Notwithstanding Clause 3.12.1, in such circumstances, the membership of the individual Household Account Member and the Household Account shall continue in effect.18.1.18. Notwithstanding Clause 18.1.16, in the event a Household Account has a Gold, Silver or Bronze Tier Member who has earned or redeemed Avios points within the last 36 consecutive months then the Avios points balance of the other Household Account Members shall not be subject to expiry in accordance with Clause 14.4. In the event a Household Account ceases to have as a Household Account Member any such Gold, Silver or Bronze Tier Member then the provisions of Clause 18.1.16 shall apply.