FlyerTalk Forums - View Single Post - The Definitive eUpgrade Resource (2024 onwards) [read wiki BEFORE asking question]
Old Aug 14, 2024 | 4:46 am
  #878  
zam
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15 Years on Site
 
Join Date: May 2007
Posts: 518
I have had several bookings that were latitude cash with confirmed eUpgrades from non R stock cancelled because of AC schedule changes. When I call in to discuss rebooking options, I have been told that the agents can't see the availability (or incorrectly claim there is no availability because there is no R space). The problem is that every agent (except one SE agent one time) tells me that I only get one complimentary change without fare adjustment and if the eUpgrade on the new booking doesn't get immediately confirmed I'm out of luck and must stay waitlisted or pay to try a different flight.
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