FlyerTalk Forums - View Single Post - The Definitive eUpgrade Resource (2024 onwards) [read wiki BEFORE asking question]
Old Aug 12, 2024 | 5:22 pm
  #872  
wjw
100k
30 Nights
30 Countries Visited
5 Years on Site
 
Join Date: Dec 2019
Programs: Air Canada - Super Elite, Marriott Platinum
Posts: 865
Originally Posted by Stranger
I am with Adam on this one.

Experience is of course totally anecdotal, so no way to get a definitive answer.

This said, my own limited experience (two upgrades this year) has been that in both cases, when the web site showed available, even though when processing the upgrade it initially showed unavailable, the upgrades got confirmed within minutes after requesting them. Given that these were flexible, there is no risk in trying, it's jut a case of cancelling the ticket if the upgrades does not clear anyway.
Yep, I’m with Adam also, but I don’t think there was any discussion of whether anyone was with him

I suppose the answer is that it appears the website is no longer unreliable but not enough datapoints to confirm that yet to the degree needed to update the wiki.

For reasons noted, I’m not really in position to test as it gets more complicated from a refund perspective if I’m splitting payments and the initial fare was purchased as non refundable. Guess I’ll just watch and wait. Just seemed a bit odd to me that the recent datapoints of the website working was around the same time R got mostly zeroed out. Was simply curious if perhaps AC has abandoned using available R space as quasi-publicly available through GDS/EF as the way that they determine upgrade space. Beyond the old “sometimes an upgrade will clear when R0” to something more like “R will always show 0 and the AC site is how you can determine if your flexible fare will instantly upgrade”.

I don’t think the latter is yet provably true, but wanted to see if datapoints suggest that it is becoming more likely to be true.
wjw is offline