FlyerTalk Forums - View Single Post - New Air NZ Website/Dashboard (August 2024)
Old Aug 12, 2024 | 12:49 am
  #80  
Thai-Kiwi
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Another issue. Elite $AP upgrades lodged on Mon 05 Aug, prior to the start of the changes. They were gifted by another Elite as I was unable to transfer $AP due to the IT upgrade.

AirNZ stated that upgrades lodged prior to the changes ‘would be processed normally’. Several calls to AirNZ indicated there was availability Y-PE, although the advice ranged from uncertain to plain wrong (ie Elites will be told within 7 days of departure)

A week later the upgrades remain pending. I have emailed the Elite team to look into why they haven’t cleared, although they probably have many emails to work through….
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