Originally Posted by kiwiNZ

Has anyone else not had airpoints credited, if these were normally credited during the period when the site maintenance was taking place.

Im missing my credit card earn which was normally on 7th August.

Wondering how many days I should wait before messaging Air NZ.
In the meantime I’ve asked ANZ bank to confirm how many airpoints were credited by them, so that I can share this with Air NZ as evidence of the missing airpoints.