Hello again, there. We understand your points of view. I can imagine how frustrating this experience was for you. Kindly note that, at the moment, the program only allows you to book reward nights up to 100 days in advance; however, we will be sharing your comments with our specialized team for improvements. Should you have further questions, let us know. Take care.
Fernando
Customer Care
Originally Posted by
TTT103
No other hotel chain limits award booking to no more than 100 days in advance. This is not a customer centric rule—but rather benefits your franchisees.
Furthermore, Radisson Rewards did not have the 100 day limitation, so harm was in fact done to Radisson Rewards customers.