Originally Posted by
prgboy
Yes, I need the confirmation of cancellation for my insurance office. The response to my APPR claim is just using words like "disruption", Westjet never says that the flight was CANCELED... and so I am afraid that it is too vague language for my insurance. But OK, I will try to use the e-mail response... Thanks for your answers!
Also: If you are a US resident, you can file (and please do) a complaint with the US DOT.