Originally Posted by
brunos
Hard to tell your rights unless you mention the itinerary.
I assume that both segments are on the same ticket and also CX.
Different countries have different rules.
Looking at the screenshot you posted, as well as the departure time, you seem to originate from Canada.Then APPR rules apply:
You can check how much compensation your are owed for an arrival delay at your
final destination here:
https://otc-cta.gc.ca/eng/publicatio...ations-a-guide
It assumes that the delay is within the airline control..
If you are only ticketed to HKG, only the arrival time at HKG counts, if you are ticketed to a further final destination, then the arrival time at that destination counts.
thank you so much for that! This is my original flight times. But now, I do not land in HK until 8:45PM, and my connection is at 1:40AM and I land in Singapore at 5:30. I suppose that’s just under 5 hours, and would be entitled to $400 compensation?
It’s all under one ticket.
