FlyerTalk Forums - View Single Post - The Langley - Luxury Collection, Iver Heath, United Kingdom [Master Thread]
Old Aug 8, 2024 | 5:17 am
  #127  
jaejaez
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Join Date: Dec 2008
Location: South Korea
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I find it interesting that complaints regarding the rude staff at the Spa has been solidly consistent since 2019 until 2024. I'm talking about TA, FT, even youtube reviews.
How an earth does a management get the same complaint about the same exact issue for five years running and still manages to maintain it as a problem??? Is it just them being stubborn?
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