FlyerTalk Forums - View Single Post - Charged for preselected seats at checkin
Thread: Charged for preselected seats at checkin
View Single Post
Old Aug 8, 2024 | 12:08 am
  #10  
Mwenenzi
FlyerTalk Evangelist
Community Builder
25 Years on Site
 
Join Date: Apr 2001
Location: MEL CHC
Posts: 22,882
Originally Posted by erik123
This seems to be an IT bug. When I book an QR award ticket as an AA Plat for family members they get free seat selection. But at the airport there's often an argument about payment - though they always get to sit in the selected seat after push-back.
So the system initially thinks the pax has your status, which would give free seat selection. But on check in reverts to pax status.
Mwenenzi is offline  
Reply