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Thread: Who is responsible for resolving - BAH or BA?
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Old Aug 7, 2024 | 12:58 pm
  #13  
corporate-wage-slave
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Originally Posted by ratechaser
Oh and we all got bunged 5k Avios for the 2 hour baggage wait. Honestly I don't know if that's in line with whatever service recovery matrix BA has, but it does feel rather stingy to me. IIRC, in another post somewhere, I think someone indicated that 10k may be more reasonable. I wonder if it was because it was 6 of us impacted that they were less generous?
For a baggage delay I've seen 5K before, typically from people who have received other Avios gestures in the recent past.
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