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Thread: Long call wait / delay / hold times for AA phone lines (master thread)
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Old Aug 6, 2024 | 11:21 am
  #729  
aisleorwindow
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Originally Posted by AADFW
At the time of this writing, I have been on hold over 30 minutes, which is unprecedented in the absence of IRROPS.

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I think Tropical Storm Debby would very much qualify as "IRROPS" and is likely the reason for the long hold times.
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