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Thread: Virgin cancels Shanghai route
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Old Aug 6, 2024 | 10:31 am
  #137  
chrini1
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Originally Posted by Nottingham Nick
I think Virgin have had a MAJOR slap on the wrist for their initial email, which pushed passengers towards refunds and made no mention of a re-booking option.


Nick
yes they for sure had. Not only me but also other already involved the ADR on this topic and got the update that VS is going to send a new email which is correctly stating the rights.
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