Originally Posted by
Zac495
Honestly i think its my fault as i found the confirmation email.
yes AR
their website is so confusing and the other problem is it doesn’t always translate to English as easily as I would hope. And it’s almost impossible to reach anybody. There’s no phone number that works that I have been able to find. They have a WhatsApp number, but it doesn’t work.
I feel reassured that you think it’s enough time. I realize anything could go wrong.
cheers Ellen
Hi,
I posted this a couple years ago - hope it helps!
We had all 4 of our flights this past November changed without notice by Aerolineas back in July so I know the feeling. I only noticed after randomly checking the app one day.
After much searching, I located their live agent number in Florida - try calling (305) 648-4100
I had a few calls with them and the service reps were very helpful and spoke fluent English. They had live access to the seating and helped rearrange our flights.