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Thread: Rate changed by Hilton from « All Inclusive » to « breakfast »
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Old Aug 5, 2024 | 1:55 am
  #3  
FlyingYan
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15 Years on Site
 
Join Date: Dec 2008
Location: Kuala Lumpur, Malaysia
Programs: BA Gold, TK*G, Flying Blue Gold, MH Enrich Platinum, Hilton Diamond, Marriott Platinum
Posts: 180
Originally Posted by MichaelA380
When you booked, you received a confirmation, what does the "rate description" section say about the rate you booked?

In reality, you have little recourse. You can complain and get some points, Hilton will not go beyond this. If you are still not happy, cancel and move on.
The rate clearly showed « All Inclusive ». I don’t really want to cancel now as I have my flights. I just think it’s strange that Hilton changed the terms of my rate…. They should honor what I booked.



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