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Thread: If a room is available in the app, does the hotel actually have inventory?
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Old Aug 3, 2024 | 8:38 pm
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aww3583
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Join Date: Jul 2013
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Originally Posted by ZooAnimal
I learned through a quick search that although each property can control their own inventory, each property uses Hilton's RMS/booking engine.

Does that mean any inventory I can see on the Hilton app means the inventory is actually there? Or could a property be sold out of one room type and still show available rooms for it on the app?
Correct. Availability on the app does not necessarily reflect actual inventory.

Hotels oversell all the time.

I’ve requested upgrades in the past and have been immediately declined. I cite availability in the app and the FDA says “oh revenue hasn’t uploaded their changes” or something to that effect.
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