FlyerTalk Forums - View Single Post - AA schedule changes - flight change / cancellation / refund policy (consolidated)
Old Aug 2, 2024 | 8:43 pm
  #1771  
FlyFreakquently
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Join Date: Oct 2021
Location: SFO
Programs: American Airlines Executive Platinum, Hyatt Discoverist
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Originally Posted by remedy
Flight for TOMORROW (AA4334 - BOS => CMH) cancelled because of "air traffic control" issues. We are staying by the airport (Hyatt @ Logan) watching aircraft land and take off. Here are no weather problems now or expected tomorrow.
It doesn't only matter if there is weather in Columbus or in Boston. There is likely weather along the route from BOS-CMH and there simply isn't enough "space" for the volume of aircraft going West from the Mid-Atlantic/New England. Cancellations for this reason happen all the time, unfortunately.

Originally Posted by remedy
When I called to see if we could get back to Columbus tomorrow on another flight - even connecting flights through DCA, PHL, CLT, ORD, or even DFW, was told there were no available fights,. When I asked if we would be reimbursed for expenses (hotel and meals; estimated @ > $600, was told that AA has NO RESPONSiBILITY for flight cancelled because of "air traffic control issues." When I pressed this with the "help desk" I was told to contact the FAA (!).
Correct. AA (and other airlines) will not give compensation for delays and cancellations caused by weather since it's "out of their control." It sucks, but that's the way it is. Your status will largely determine to what length they will get you to your destination (they will oversell a flight for a CK, for example).

ExpertFlyer is showing just about 0 availability on any flight leaving Boston tomorrow. Not sure what level status you have, but last year my BOS-PHL was cancelled due to weather and they offered to put me on a United Airlines flight. I was a PPro at the time. You may just have to get creative with the routings, or head to PVD/ORH/MHT/etc.

Originally Posted by remedy
As a long-time loyal AA customer (MM, past EXP) this is more than disappointing. I am very angry about his and am requesting that AA reimburse us for the added evening hotel stay and. meals while we await our rebooked flight that is now on Sunday instead of Saturday. Any chances this will happen?
Zero chance given it's weather-related.
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