FlyerTalk Forums - View Single Post - Amex (USA) adding trip delay and cancellation coverage to select cards
Old Aug 2, 2024 | 12:35 pm
  #667  
mia
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
10 Countries Visited
20 Nights
2M
20 Years on Site
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; DL & HH Gold
Posts: 51,833
Note that the Gold card includes only the Trip Delay benefit, not Trip Interruption.

https://www.americanexpress.com/cont...9.23_final.pdf

Originally Posted by jackal
  1. Is my trip considered a "round trip," even though there are 3 flight itineraries and an open-jaw segment on the far end? Is it necessary for me to also include that third flight itinerary in the claim to ensure it appears I am returning to my home city?
  2. Does using airline miles and only charging taxes to the card disqualify the trip from being covered? (I know the T&C state that "the full amount of the cost of transportation by Common Carrier" must be charged to the card, but historically, many card issuers have considered simply paying the taxes to qualify as the "full amount of the cost of transportation."
1. I think your itinerary meets the definition of a round trip if you include the third segment.

Covered Trip means a period of round-trip travel to one or more destinations other than an Eligible
Traveler’s city of residence at the time of departure where: (1) The Eligible Traveler departs by
Common Carrier to begin the period of round-trip travel;
(2) the period of round-trip travel ends when
the Eligible Traveler returns by Common Carrier to the city of departure; (3) the period of round-trip
travel does not exceed three hundred sixty-five (365) days away from the Eligible Traveler’s city of
residence at the time of departure; and (4) the full amount of the Eligible Traveler’s cost of
transportation by Common Carrier(s) is charged to your Eligible Card. The period of round-trip travel
may consist of roundtrip, one-way, or combinations of roundtrip and one-way tickets with Common
Carrier(s).
2. This is the full paragraph explaining how you must use the Gold card to qualify for coverage:

​​​​​​​You must charge the full amount of a Covered Trip to your Eligible Card or in combination with your
Eligible Card and accumulated points on your Eligible Card or redeemable certificates, vouchers,
coupons, or discounts awarded from a frequent flyer program
or similar program.
Your assertion will be that "miles" are a marketing term for a "certificate" or "coupon".

mia is offline