FlyerTalk Forums - View Single Post - Citi retention offers
View Single Post
Old Aug 1, 2024 | 5:15 pm
  #311  
mintcilantro
All eyes on you!
10 Years on Site
 
Join Date: Nov 2011
Location: SFO/SJC
Programs: whatever comes with CCs
Posts: 1,089
Productive call with offers on many cards

I had a productive call. I called the back of my Citi Strata Premier $95 AF card, I selected the option to cancel and I was tranferred to a nice and friendly rep.

Told her I'd like to cancel unless there are some options to offset the fees. She got my point without beating around the bush.

Option 1: Spend $1k per month for 3 months and get $100 statement credit
Option 2: Spend $3k over the next six months and get 10k points

I chose option 2 as there will be less tracking involved. I use this card for groceries (3x), as I don't have any better grocery card. I can finish it in six months without much tracking

Then I asked for offers on
1. Citi Thank you Preferred no fee: offered 2x bonus points upto 35k total in next six months. No other offer. Took it as it's basically 3x everyhwhere.
2. Citi Thank you Preferred : same offer as above. Took it.
3. Citi Rewards+: no offer. Kept it open for the annual 10k rebate
4. AT&T Access no fee card: No offer. No upgrade option to the $95 card with more rewards. Product changed to Custom Cash
5. Another AT&T no fee. No offer. No upgrade option to the $95 card with more rewards. Product changed to Custom Cash
6. Dividend card. 2% bonus cash back for the next six months on $15k spend. Gas stations are not that useful for me as my gas spend is < $200 a month. Hopefully Q4 will be useful. Or maybe Q1 2025.


I think the combo of Premier, Custom Cash, Double Cash, 3x everywhere with the retention on no fee TYP will work out great.

I did not ask for an offer on my 3x Double Cash cards, as I thought I will use the TYP cards as the unbonused category cards. I should have asked about the Double cash as well, because of this data point. Certainly 4x is better than 3x.

Originally Posted by DiMAn0684
Had a productive call a week or so ago:
Strata Premier - 10k TY pts for $3k spent
DC - 2 extra pts per dollar for the next 6 months, up to 35k pts.

Last edited by mintcilantro; Aug 2, 2024 at 3:14 pm
mintcilantro is offline