Originally Posted by
corporate-wage-slave
It should take under an hour, so if you have waited more than that then keep calling until you speak to someone, hopefully in the UK. You don't have to go on the 19:04, you normally are allowed on other trains before or after that, for the same day. So it's an Anytime ticket in other words.
Still no formal notification from BA but MMB now shows the following:
Given that we’re already south of Doncaster the rebooking is too little, too late. It’s also to LCY (which makes little sense), GWR and not LNER is shown as the TOC, and it’s “Economy” despite being booked in Club Europe.
I’m glad I saved the chat transcript. I’m not entirely sure if MMB will allow a refund now or whether I’ll need to speak to someone at BA.
It’s hardly any wonder that “normal” passengers have so much aggravation / frustration dealing with IRROPS when even those of us who (supposedly) know what we’re doing have these challenges.