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Thread: TK164 to Hanoi very delayed many days in a row?
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Old Jul 31, 2024 | 12:07 am
  #5  
scav0r
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Join Date: Feb 2023
Posts: 18
Originally Posted by toz100
Just arrived in IST and TK164 (A350) has an estimated delay of 4:50 hours (06:15 am instead of 01:25 am). Got a measly food voucher for fast food restaurants. Asked for upgrade offer which is 850 USD but lounge access not included. What a poor customer service. As we started from CPH I will use EU261 for compensation. Any recent experiences with this?
Hi

We sucessfully claimed EU261 for the delay with start starting point in the EU and final destination HAN. First they will offer you 30 000 miles, just decline that and say you want the money then they will come back with a new offer for the compensation.

You get in touch with them by using this link https://www.turkishairlines.com/en-i...ions/feedback/

Last edited by scav0r; Jul 31, 2024 at 12:58 am
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