Originally Posted by
codinghands
Ah, it has EBB even though my card in app is EBG. Changing it just results in it resetting to the previous EBB value. App issue perhaps? Likely easiest to call I suppose…
Did you book before your gold status was reflected in your account? Sometimes the status, or lack thereof, is "sticky".
Give SK a call. They might have to remove the FFP completely and add it again.