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Thread: Bilt Mastercard
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Old Jul 27, 2024 | 6:26 pm
  #909  
bpc3qh
All eyes on you!
 
Join Date: Jan 2023
Location: DCA, IAD
Programs: Hyatt Globalist; AA Plat. Pro.
Posts: 249
I remain so irritated by the manner in which this change was announced. Burying it at the bottom of a long email about the benefits of the program is just insulting. Bilt never misses an opportunity to mishandle its negative program changes (see, e.g., the status requirement changes), even though I really can't fault them for making these types of changes. Kerr, in particular, is awful about refusing to acknowledge why people might be annoyed by these changes, which is all the more remarkable given his knowledge and involvement in the community. I pay rent, and use Hyatt, so I won't demote Bilt completely, but I have no reason to ever prioritize them over my CSP, or to try and gain Bilt status. If their long-term goal is to get people to put more regular spend on the card, they seem remarkably incapable of achieving that goal.
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