Originally Posted by neilana

I think I see the issue. I could be wrong, but this is my best guess.

Per Costco's FAQ, it says, "Room-only bookings are eligible for hotel loyalty program points with World of Hyatt."

When I plug in random dates for Riviera Maya, this is what comes up. It looks like "no hotel only results were found," but they do have "vacation packages" instead.


Apologies for the shrunken down picture, but it is sized down to show all the properties. I imagine this is what a "hotel only" search would come back with.