Originally Posted by
ATOBTTR
You aren’t “penalized” - it’s often different fares and different inventories. No different than any other vendor that may offer the same end product for multiple different price points. Do you think it’s unreasonable that some people pay more for a seat on the same flight than someone else?
Let's put it this way: I think it's dumb that Delta is pricing an upgrade for my existing PS fare not as ($X minus existing fare) but ($X + $Y). It leaves a sour taste in my mouth as a customer. I've actually done paid upgrades on Delta domestic flights so it's not IMPOSSIBLE that I might do it on this one.
But yes, there probably is some galaxy-brained reason why "hey you should cancel the existing ticket and rebook if you want to sit in D1, because upgrading this PS ticket is for schmucks, jump through THESE hoops instead of using that shiny upgrade button" is the right thing to do for revenue management that my tiny brain can't understand.
Originally Posted by
ATOBTTR
You may also book early and the airline drops fares to stimulate demand and someone who books later than you pays less. Is all of this “penalizing”?
This is all happening at the same time so "hey, someone buying a ticket at a different time might get a different price so how about THAT smart guy?" feels like a different comparison?
But hey, I will accept that my tiny brain clearly doesn't understand the logic of "you should charge more to upgrade from D1 than it costs to cancel and use the existing ticket to rebook D1" because I am not a revenue management knower. I'm just curious about how Delta was pricing upgrades. It's fine that they're pricing them as "sod off, peasant, all the REAL pros aren't idiots and cancel and rebook". It's their plane, they can price D1 upgrades for $10,000,000 over the cost of a new D1 ticket if that's what they feel like doing.