Originally Posted by
eponymous_coward
Exactly. Instead of an offer to make the upgrade from an already purchased fare that at least goes "well, hey, dude already gave us some money so we should account for that when we offer an upgrade price", I am penalized to make an upgrade (charged more to make an upgrade than if I just booked a D1 ticket), compared to a cancel and rebook (cash price OR miles price).
You aren’t “penalized” - it’s often different fares and different inventories. No different than any other vendor that may offer the same end product for multiple different price points. Do you think it’s unreasonable that some people pay more for a seat on the same flight than someone else?
Originally Posted by
eponymous_coward
Yes, in the world of FT where we know all the ins and outs and tricks and nuances "duh, just cancel and rebook if Delta's being dumb about pricing your upgrade" is obvious, but how obvious is it to people who don't live in our bubble?
Again, it’s different price points and different metrics. This isn’t all that different from airlines repricing fares as supply and demand changes. You may book early and get a better deal than someone who books close in and pays a lot more. You may also book early and the airline drops fares to stimulate demand and someone who books later than you pays less. Is all of this “penalizing”?