Originally Posted by
nme7
Not sure exactly your situation, but back when Asiana had a 9 digit membership number, it was easy. Now Asiana has a 10 digit member number and so for the members who still have the old number, sometimes you have to add a zero (0) to the front of the number for some forms to accept it.
Interesting, I didn't know about this. I tried with the extra 0 at the front but it was still not accepted. Names on my Asiana Club and airline bookings match exactly so not really sure what else could be going on. I've emailed the US Asiana Club email but they only came back with "make sure the names match."
