Originally Posted by
Boraxo
It is not a win for the passengers, who were left stranded in the terminal without luggage due to a faulty smoke detector. I would not consider it a win to receive a refund + a tiny voucher after this type of experience.
Anybody who has half a brain will instead take a carrier that does not overfly Russia with shoddy planes. I'd rather have a longer flight than be subject to this hell.
There are other airlines which have to land in remote airports with the same predicament. I guess you are upset that AI is overflying Russia while others cannot. AI has handled these situations very well, much better than a diversion in a non-remote "Western" countries. I once had a United flight land in St. Johns for some fuel issue, and was stuck for about 12 hours and this is at a location which has facilities. It is not just AI, all Middle East airlines also overfly Russia routinely.