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Thread: Non-refundable award/points booking (merged threads)
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Old Jul 25, 2024 | 9:50 am
  #85  
coleslaw
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Join Date: Sep 2020
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Originally Posted by bsdstone
I booked two rooms for two nights in Canton, OH for the NFL HOF game next week. Looking like we won't be able to make it now, and I went to cancel...it says the rate is non refundable.
I honestly didn't look when I booked it, but I wasn't aware there were any non refundable points stays.
Anyone ever experience this? Any chance my ambassador can step in and help me out?
Call and ask to push the dates out to some (far) point in the future that has award availability abd a free cancellation period.
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