Originally Posted by
mrkymark
Seriously? So then what is the truth. Seems to be your experiment suggests that if it's a two person trip that's cancelled you have to be a two person trip for the future which seems super unfriendly.
If there is an email that said you could use it on multiple itineraries for either one of you until the full value was used - why isn't that the case?!?
And you received flight credit not a voucher right?!
And why are there conflicting posts in this thread alone saying that Plats can get a full cash refund vs flight credit for cancelling their flights.
What is the truth there or does it just vary by agent? This is so bizarre.
Yes, flight credit not a voucher. I think the truth is that if I had tried using the voucher for an online purchase for a single person itinerary, it would've worked (no data point on my side to support this). But rolling the die with the agent to score cheap tickets at the airport.
I'm pretty certain that Plats cannot get full cash refund post the 24h since purchasing ticket. Plats only get flight credit and that is only upto 7 days before the flight.