Originally Posted by
18sas
Delta should've paid pax to postpone their travel. Seriously.
Instead of throwing more people into the Next Group of Stranded Travelers lottery hopper, they should be incentivizing people to delay any non-essential travel to allow all of the stranded people a fighting chance or making it to their destination.
I find it insulting that Delta is touting "you can cancel your trip and receive a voucher" as if it's some sort of magnanimous gesture, when that's just SOP that anyone can take advantage of at any time.
Whatever incentive they could give to postpone plans pales in comparison to the compensation and operational loss - not to mention reputation hit - that they're currently experiencing.
So much this. Trying to return on a simple BOS-DTW on Monday evening. We had a car already. Monday AM decided "y'know, instead of waiting around BOS all day with one eye on the clock and the other on the flight status site, why don't we just bag the drip, drive home and live to fight another day. At this point, I'd be happy with a REFUND (rather than flight credit)...I'm going to put in for it (our original flight was 2 1/2 hours late). We're retired, we can deal with the drive...