FlyerTalk Forums - View Single Post - The Definitive eUpgrade Resource (2024 onwards) [read wiki BEFORE asking question]

Jul 24, 2024 | 4:15 pm

#808

canadiancow

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Quote:

Originally Posted by Wigg

Note to Moderator: This post could also be included in the AC website issues thread, but as its specific to e ups I posted here. Please move if you deem appropriate.

I was looking at flights on the new website with the e up option turned on. Other than latitiude, much of the information does not look correct. Add-on and credits for Flex is incorrect. Comfort credits are correct, byt there should be an add-on. It seems like a real mess, so much so I think I will have to write in. This reminds me of the ex-Europe issues with branded fares. I looked at the Comfort fare - it is booking into T. Based on the AC tool the E Up requirement should be 15 credits plus $200. Lets hope this is not the new norm. Or maybe I am missing something here?

I agree there's a discrepancy in those screenshots.

But are you sure about which one is correct? I tend to favor dynamic systems over static text, because a well-written system would be pulling from the same place in both the booking and eUp flows. If you actually book the CO fare, does the eUp request mention an add-on?