FlyerTalk Forums - View Single Post - Crowdstrike delay compensation [Wizz Air]
Old Jul 24, 2024 | 10:37 am
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UKtravelbear
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As I’ve already written a strike by airline employed staff isn’t force majeure. And a court decided that.

This is because there is a direct relationship between an airline and its employees and thus the airline has more control over resolving any situation than it does if say ATC or airport security staff or a catering contractor go on strike as those aren’t airline employees.

As to contractual arrangements, passengers are customers of the airline we aren’t cloud strikes customers.

The point if the regulation is to support passengers when most things go wrong, Before an airline could cancel a flight with absolutely zero costs and penalties and just leave passengers to fend for themselves wether is was rebooking other flights or providing / paying for refreshments and hotels.

And the airlines will still be paying out considerable sums in “duty of care” to many passengers.

Is the regulation perfect? Then no but it’s much better than nothing.



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