FlyerTalk Forums - View Single Post - Hotel Arts Barcelona, Ritz-Carlton, Spain [Master Thread]
Old Jul 23, 2024 | 4:22 pm
  #111  
MePlatPremier
5 Years on Site
 
Join Date: Aug 2018
Posts: 916
Small claims court in Barcelona. Claim an award for the amount equivalent to the difference in rates from the original booking and the new booking in a comparable property.

In most EU countries businesses are required to adhere to compulsory arbitration for consumer-related cases of low monetary value. Inquire if that’s the case in Catalunya.

File a complaint with the regional tourism regulator in Catalunya and fill in an online hoja de reclamaciones.
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