Originally Posted by
Out of my Element
I don't see a Manage My booking option. My existing flight comes up and I can buy a meal or change my seat or my contacts or add baggage, but not an option to Manage my Booking or Upgrade my flight. The tix were bought thru a travel agent as part of a tour, maybe that has something to do with it?
That is definitely it. Your TA can upfare you to the business class cabin, assuming that the original ticket conditions allow changes.