Originally Posted by
storewanderer
….
Top complaint was lack of elite recognition and lack of assigned seating. …, these people, every single one of them, are happy converts to Southwest who carry A-List and better understand its benefits. …
WN copied others by adding loyalty tiers. Why? For your friends in Reno.
What is the point of Southwest even existing if it is going to just become like Delta or United? At that point it may as well just merge itself with one of the other carriers and call it a day.
We are talking about tweaks like assigned seats, not joining a global alliance and flying to Europe/Asia. They’re not capable of the latter.