Originally Posted by
DrMilano
This event is within the airline’s control, as said airline selected the CrowdStrike vendor. It’s not Force majeure. Not all airlines are similar affected.
Plenty of discussions on this on other threads. My opinion is any claim would be rejected. That may or may not be challenged in court at some point.
Originally Posted by
arf1410
Even if she hadnt purchased insurance, shouldnt Expedia be responsible for getting her home? I'm not clear why Expedia "made" them buy the tickets. I am concerned that they will state, possibly correctly, that Expedia offered that as a choice, and therefore the added cost is not Expedia's responsibility. I assume the refund of for the cancelled flight would need to come from Expedia, not the airlines involved?
Yes, it's quite odd that they were asked to pay.