Originally Posted by
autobahnal
.... One thing I truly don't understand is why buying fully refundable tickets per se matters. Is it just because they're more expensive? But in that case it's not the refundability that matters, it's just the cost. So why focus on refundability instead of just saying "those who buy the most expensive tickets"?
It maybe UA's correlation study show those that buy refundable tickets have other chacteristic that UA considers favorable toward the type of customer UA is seeking. A "better" demographics.
So more than just refundable price. Perhaps buy later at a higher price? A more "desirable" customer?? A more "special" customer
