Originally Posted by
greg5
This incident did expose a shocking level of incompetence in IT worldwide.
The common theme being that however cleverly designed, these processes and systems were designed by humans, who can sometimes be fallible, lazy, incompetent, uncaring etc. Choose whatever words you want.
The march of technology is inexorable and mostly to the benefit of us all in terms of improving capabilities and ease of use. But we generally assume that everything that works will continue to work perfectly forever… until the day it doesn’t!