First time dealing with this (surprisingly). First stay was 4 nights in Taiwan, overlapping on the last night with a 5 night stay in Malaysia. Hotels emphasize the need to book the night before in order to ensure early check-in to the new hotel and late check-out of the old hotel, especially given the poorly timed flights, yet evidently their IT remains unable to handle what they reccomend. Second stay has failed to post entirely. It's just annoying because the true 4 EQNs would unlock my 75 night NUAs for use during my remaining stays this month. Oh well, it's our own fault for being too loyal to Marriot Bonvoy, I shall wait out the 10 days for failing to give Hilton or Hyatt a chance.