Originally Posted by
sal77
Hi, I have some family members due to fly on TK1987 IST-LHR today, Original dep time was 8:20pm, flight is now showing a delay of roughly 7.5 hours, now due to leave IST at 03:55.
What should they expect to get in terms of assistance from TK? Will TK provide a hotel?
I would guess that the delay is caused by the global IT mess. TK have so far cancelled 84 flights. I would say that this will be something for travel insurance and that they should sort something out themselves.