Originally Posted by
mridley2
no. this was all online through delta.com. I never spoke to an agent. in any case the information i was told (about not getting my miles refunded) ended up NOT being true.
I know exactly what you mean!!!
for those who don't visit the cancel page frequently it to this day states this:
which I know is incorrect because I have canceled award tickets about an hour before and got the miles back. what above poster means for manual processing is that the bottom portion shows this:
instead of the cancel button. which is a little annoying but at least you do indeed get your stuff back!