Originally Posted by
WineCountryUA
And then passengers will want to know where and why and what next and what about my connection .... In many cases a little / partial information will create more anxiety than no information.
Don't disagree -- but at least the pax could begin to try and figure out how to get home / to work -- versus the shock and awe strategy that occurred here.... As we all know most of the sheep would just wait and be victims -- but at least give experienced travelers a chance....