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Thread: Virgin cancels Shanghai route
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Old Jul 18, 2024 | 2:51 pm
  #43  
daniellinyc
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Join Date: Oct 2021
Posts: 11
Originally Posted by ukcobra
I had a booking for Feb 2025, and flew this route in Nov 2023. The agent I spoke to this morning, twice said there is no rebooking available when I asked to be moved to another carrier, leaving me to request a refund. I had used an upgrade voucher, so I asked for that to be re-instated also.
Having onward flights, I could not take the risk of any VS nonsense, so snagged a BA reward seat in Club. As VS now have no flights going East, and I have no desire to go to the US, I am not sure how best to use any upgrade or Points.
I did confirm that my call was recorded.
I get Airlines have to make difficult choices, and I really like flying VS. Shame that after 25 years, they have ended this route.
it is against the law, virgin must offer a rerouting option. They are probably taking the time to sort it out, or hopefully someone will take them to court.
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