FlyerTalk Forums - View Single Post - Inaccurate Folio Dates and Customer Service Experience at Marriott
Old Jul 18, 2024 | 9:47 am
  #7  
Hassan62
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Join Date: Jul 2024
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Originally Posted by 1mileman
if i were in your shoes, i would have called the hotel, let them know to check you in, that your flight got cancelled but will be coming the next day. this would have solved your problem. the main issue is the hotel probably reinstated your reservation but never updated the departure day to reflect your true departure day..
exactly what happened and I did msg the hotel and they replied no worries but failed to check in. Lesson learned.
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