I noticed for the last week or so, all KLM/AF redemptions seem to have disappeared. This may be the phantom issue, although I never had a problem phoning in, even 10 days ago for gru-cdg.
It may also be preparation for a flux of rebookings (hopefully). VN redemptions are available though...
Time will tell but I am not prepared to actively cancel my flights. Strangely, my wife (also Gold) has not received any email as yet from VS re PVG suspension - she is on a separate PNR, due to using companion voucher.
Last edited by Kiwibrit62; Jul 18, 2024 at 7:30 am