FlyerTalk Forums - View Single Post - Understanding/Using UA Electronic Travel Certificate & Future Flight Credit {Archive}

Jul 17, 2024 | 10:58 pm

#2498

friedablass

Join Date: Nov 2007

Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold

Posts: 6,594

Quote:

Originally Posted by geclub1

UA's procedure is very confusing to me now.

I just did a date/route change on an PNR originally booked with Travel Bank funds. The credit is issued as an ETC, not an FFC. Even though FFC was mentioned during the change process and also listed as FFC in the confirmation email.

The ETC is dated today with an expire date of 1 year from today.

Quote:

Originally Posted by Clemson

Same thing happened to me today. It told me I'd get a FFC but I somehow ended up with an ETC. Perhaps it's a glitch. I'm not too put out by it since it doesn't expire for a year and it shouldn't be too hard to convert to a FFC if needed.

I wouldn't be complaining about getting ETC instead of FFC especially since ETC can be used for anyone vs FFC is only for the named passenger. Plus FFC is 1 year from original booking date and the ETCs you got are 1 year from today.