Originally Posted by
Fly2Connect
I've had quite a time with UA today as I attempt to cancel the return leg of a TA issued international (ex-US) booking.
That's not going to work unless there was a big schedule change somewhere.
Originally Posted by
Fly2Connect
After assuring me that I would get a travel credit with United (not the TA) I had the agent cancel my return flight (2x LH flights and 1x UA domestic flight). They were booked by a travel agent into U class. I did not receive a confirmation email when he canceled them so I asked him to look into it a bit more which caused him to realize that the money was sent back to the TA.
There's no "money" here.
Originally Posted by
Fly2Connect
My question now is, can I cancel this ticket into a FTC or ETC that can be used on any UA flight?
No, of course not.
What you're trying to do is impossible, which is why it hasn't worked.
If you want a credit for your return flights, you either have to accept the restrictions on them -- you can use them for travel to the origin country -- or first they have to be re-fared as one-way flights. The former is what the UA representative offered.