FlyerTalk Forums - View Single Post - July 2024 Hertz Gold Rewards Program Update (Points Expiry and Cancellation Changes)
Old Jul 16, 2024 | 9:55 am
  #24  
bedelman
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Join Date: Jan 2001
Location: Bellevue, WA - AA EXP 3MM
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"I read this as ‘here is your reward for paying for all your rentals in the last 20 years. We are giving you 6 month to use those points’."

This! An awful way to treat customers who built up sizable balances. So frustrating. And grossly unfair too -- points built up over more than a decade, for extended leisure travel. I wonder if any AG's would be interested? Unlike airlines and frequent flier programs, Hertz is 100% subject to state law including state consumer protection law.
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